From initial consultation to long-term support, our service team is dedicated to
delivering responsive, reliable and value-driven solutions for your critical power equipment.
delivering responsive, reliable and value-driven solutions for your critical power equipment.
Customer Support Through Every Step
Pre-sales
Understand your application and requirements
Provide technical support and optimize solutions
On-sales
On-site surveys and measurements
Review design and proposal
Product supervision and testing
After-sales
On-site installation guidance
Testing and commissioning
Operation & maintenance training
Technical documentation and support
24/7 Responsive
Service
Service
Our service team is available around the clock
Respond within 8 hours of receiving a service request
Resolve issues or arrive on-site within 24 hours
Project
Services
Services
Dedicated project manager for every project
Exclusive service team for key projects
Full coordination through design, manufacturing, testing and delivery
Value-added
Solutions
Solutions
Real-time transformer monitoring solutions
Financing and leasing options
Energy payment and performance solutions
Service You Can Rely On
Installation & Commissioning
Expert guidance for safe and efficient installation and start-up.
Field Service & Maintenance
On-site inspections, testing, and maintenance to maximize uptime.
Training & Support
Hands-on training and ongoing technical support for your team.
PROVEN PERFORMANCE IN THE FIELD
See how our reactor solutions help utilities and industries around the world improve grid stability and power quality.